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	<title>Comments on: Nailing Files</title>
	<atom:link href="http://amazingradio.co.uk/blog/nailing-files/feed" rel="self" type="application/rss+xml" />
	<link>http://amazingradio.co.uk/blog/nailing-files</link>
	<description>You heard it here first</description>
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		<title>By: Tony Rogers</title>
		<link>http://amazingradio.co.uk/blog/nailing-files/comment-page-1#comment-2183</link>
		<dc:creator>Tony Rogers</dc:creator>
		<pubDate>Sat, 02 Jan 2010 20:02:45 +0000</pubDate>
		<guid isPermaLink="false">http://amazingradio.co.uk/?p=496#comment-2183</guid>
		<description>Hi Paul, as someone who works in IT, I can understand your pain. It would seem that no matter how clear and explicit the instructions provided are, some people are simply incapable (or can&#039;t be bothered??) reading / following them...

Best Regards.
Tony.

&lt;em&gt;&#039;Fraid you&#039;re right Tony!  We think we&#039;ve cracked it now though and will deploy something shortly. All the best, PC&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Hi Paul, as someone who works in IT, I can understand your pain. It would seem that no matter how clear and explicit the instructions provided are, some people are simply incapable (or can&#8217;t be bothered??) reading / following them&#8230;</p>
<p>Best Regards.<br />
Tony.</p>
<p><em>&#8216;Fraid you&#8217;re right Tony!  We think we&#8217;ve cracked it now though and will deploy something shortly. All the best, PC</em></p>
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		<title>By: Frank Turner</title>
		<link>http://amazingradio.co.uk/blog/nailing-files/comment-page-1#comment-2072</link>
		<dc:creator>Frank Turner</dc:creator>
		<pubDate>Thu, 17 Dec 2009 22:31:46 +0000</pubDate>
		<guid isPermaLink="false">http://amazingradio.co.uk/?p=496#comment-2072</guid>
		<description>Hi Paul.

Don&#039;t you think your explination of how the upload system works sounds a little bit patronising. The people that use your site aren&#039;t idiots!

&quot;Worse, the transcoder – which is open source – is a bit of a prima donna.  If it finds one file it can’t deal with, it gets all stroppy, falls over, and refuses to do anything until we apologise, pamper its ego and coax it back to work.&quot;

Is this how you explain everything?
&lt;em&gt;
Hi Frank.  I&#039;m really sorry you thought it was patronising.  I don&#039;t.  I was trying to describe a very very annoying, and rather boring, problem in a semi-serious way. I have a degree in English; I like words - and I&#039;m not very technical.  I know that the people who read this blog are, in many cases, massively more expert than I am (which is how we had some comments suggesting how we could fix the issue).  I wouldn&#039;t dream of patronising them.  I would however try to entertain them.  It obviously failed with you, for which I apologise.  

I&#039;m afraid I&#039;ll be quite likely to write in a laconic way hereafter: that&#039;s how I am. It&#039;ll never, ever, be intended to talk down to our listeners.  
PC
Twitter @drumpaul&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Hi Paul.</p>
<p>Don&#8217;t you think your explination of how the upload system works sounds a little bit patronising. The people that use your site aren&#8217;t idiots!</p>
<p>&#8220;Worse, the transcoder – which is open source – is a bit of a prima donna.  If it finds one file it can’t deal with, it gets all stroppy, falls over, and refuses to do anything until we apologise, pamper its ego and coax it back to work.&#8221;</p>
<p>Is this how you explain everything?<br />
<em><br />
Hi Frank.  I&#8217;m really sorry you thought it was patronising.  I don&#8217;t.  I was trying to describe a very very annoying, and rather boring, problem in a semi-serious way. I have a degree in English; I like words &#8211; and I&#8217;m not very technical.  I know that the people who read this blog are, in many cases, massively more expert than I am (which is how we had some comments suggesting how we could fix the issue).  I wouldn&#8217;t dream of patronising them.  I would however try to entertain them.  It obviously failed with you, for which I apologise.  </p>
<p>I&#8217;m afraid I&#8217;ll be quite likely to write in a laconic way hereafter: that&#8217;s how I am. It&#8217;ll never, ever, be intended to talk down to our listeners.<br />
PC<br />
Twitter @drumpaul</em></p>
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		<title>By: Mike Fenna</title>
		<link>http://amazingradio.co.uk/blog/nailing-files/comment-page-1#comment-2060</link>
		<dc:creator>Mike Fenna</dc:creator>
		<pubDate>Wed, 16 Dec 2009 13:55:26 +0000</pubDate>
		<guid isPermaLink="false">http://amazingradio.co.uk/?p=496#comment-2060</guid>
		<description>Maybe I&#039;m looking at this too simplistically, but surely you just need to edit the upload web page so that, when people click the &#039;Upload&#039; button, the form validates the filename so that, if it doesn&#039;t end in &#039;.mp3&#039;, it doesn&#039;t allow the upload?  It&#039;s a fairly simple bit of javascript...

&lt;em&gt;We do that.  But you&#039;d be amazed how many people put .MP3 on the end of a file that isn&#039;t an MP3....  Doh.&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Maybe I&#8217;m looking at this too simplistically, but surely you just need to edit the upload web page so that, when people click the &#8216;Upload&#8217; button, the form validates the filename so that, if it doesn&#8217;t end in &#8216;.mp3&#8242;, it doesn&#8217;t allow the upload?  It&#8217;s a fairly simple bit of javascript&#8230;</p>
<p><em>We do that.  But you&#8217;d be amazed how many people put .MP3 on the end of a file that isn&#8217;t an MP3&#8230;.  Doh.</em></p>
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		<title>By: Stuart</title>
		<link>http://amazingradio.co.uk/blog/nailing-files/comment-page-1#comment-2052</link>
		<dc:creator>Stuart</dc:creator>
		<pubDate>Tue, 15 Dec 2009 19:05:55 +0000</pubDate>
		<guid isPermaLink="false">http://amazingradio.co.uk/?p=496#comment-2052</guid>
		<description>Surely you can just put in an if...then...else statement in the upload page?

if
 last 4 letters = &quot;.mp3&quot;
then
 do the upload and add file to database
else
 throw an error to the user, telling them to read the instructions more carefully
end if</description>
		<content:encoded><![CDATA[<p>Surely you can just put in an if&#8230;then&#8230;else statement in the upload page?</p>
<p>if<br />
 last 4 letters = &#8220;.mp3&#8243;<br />
then<br />
 do the upload and add file to database<br />
else<br />
 throw an error to the user, telling them to read the instructions more carefully<br />
end if</p>
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